Online health and prescription services

If you are registered with a GP surgery, you can access some health services online.

You may be able to:

• contact your GP, nurse or other healthcare professional for advice and support
• order repeat prescriptions – find out how to order a repeat prescription
• view your GP health record, including information about medicines, vaccinations and test results
• see communications between your GP surgery and other services, such as hospitals
• book, check or cancel appointments with a GP, nurse or other healthcare professional

Access NHS services online

How to use online health services

1. Find out which providers you can use

Check your GP surgery's website to find out what services are available online and which providers you can use. They should tell you if you can choose from more than 1 provider.

Find your GP surgery's website

• England – find a GP
• Scotland – NHS Inform: GP practices
• Wales – NHS 111 Wales: GP surgeries
• Northern Ireland – nidirect: find a GP practice

2. Choose a provider

If there is only 1 online health services provider you can use, visit their website or download their app.

If you can choose from more than 1 provider, visit the websites of the different providers to find out what they offer.

Some apps and websites let you order a repeat prescription and use a pharmacy of your choice. Some pharmacies have branded apps and websites. If you use one, they will become your regular pharmacy for prescriptions.

Some providers let you register online using NHS login. You may want to think about how you register when choosing a provider.