1. Introduction The present technological age has eaten deep into the very fabric of our own existence and has brought about development through the active participation of many experts who involve in the digital world through research and innovations. Over the years, the billing system has been operated manually irrespective of the internet and has aided intrinsic short falls. In the light of this, payment turns out to be a hard nut to crack for the consumers. This is caused by some inherent problems such as missing data and information sent to the wrong place. Furthermore, the company could not effectively and efficiently handle the massive volume of data of consumers. Thus, this study solves the problem of:-1. Accuracy 2. Data loss 3. Delay in preparing and dispatching of bills and 4. Fraud and inefficiencies in handling monthly billing operations of the water consumers due to unavailability a software package to handle the operations. Nowadays, computer has become such an important part of modern living that it is difficult to make a statement about the impact of these machines in our lives without sounding trite. Due to recent arising issues and concerns face by both consumers and AkwaIbom Water Corporation, it is inherent that such disputes are caused by inability to understand what consumers' and users' needs are, resulting in adequate system implementation. Realizing this fact, a computerized water billing system could assist in minimizing these issues, thus providing an effective payment and verification mechanism. The general need for computerization of the water billing system was to reap the benefits of information technology to improve operational performance besides providing error free and faster services to the consumers. Automation plays an increasingly important role in the global economy and in daily experience. There has been a great change since the emergence of technology. Many minds have been awakened and can now help by inventing things that one would not have imagined to be in existence many years ago. The availability of the internet is one of those that have been a good contributing factor to the changes that we admire these days (Hatem Mostafa, 2005). To keep pace with the modernization, there should be room for improvement in the field of information technology. Nowadays, companies haveshifted from manual operations to computerized operations primarily because of the advantages brought by the use of computers. Under the old manual billing systems, it takes too much time to process. (Ghoshal K. 1997). A billing system is a combination of software and hardware that receives call details and service usage information, groups this information for specific accounts or consumers, produces invoices, creates reports for management, and records (posts) payments made to consumers' accounts (Althos Billing Dictionary, 2009).
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Metro Roxas Water District (MRWD) is a Category B water district and Government Owned and Controlled Corporation in Capiz, Philippines that provides safe and potable water for its concessionaires. The study aimed to develop an android mobile application for concessionaires of MRWD and evaluate its acceptability based on ISO 25010: 2011criteria. This utilized the descriptive and developmental methods. Data were gathered using an evaluation form to evaluate the level of acceptability of the mobile application in terms of functional suitability, performance efficiency, compatibility, usability, reliability, maintainability, portability, and security. The android mobile application is a concessionaire centered app to deliver the services of MRWD to its clients anytime and anywhere. Viewing of current bill feature was based on the existing paper water bill of MRWD. As soon as a bill is created via MRWD's current billing and collection system, the functionality that reminds users of their bill due dates automatically sends them alerts. Viewing of payment history feature shows the last 30 payment transactions of the user. In other incidents feature, the user is required to type a description, remarks, and details about the incident. The reinstallation and reconnection notification feature is a way of informing the user that a job order will be performed with their account. The link to payment apps feature is to open directly the GCash and PayMaya apps in accepting payments. The respondents evaluated the MRWD concessionaires' android mobile application as very acceptable.
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Abstract—This study investigates factors affecting end users satisfaction and job performance in of employees in one large government agency (Majlis Amanah Rakyat–MARA) in Malaysia. The study uses End User Computing Satisfaction (EUCS) model developed by previous studies. The research was conducted using a survey questionnaire in testing five factors; content, accuracy, format, ease of use and timeliness to measure end-users' satisfaction.
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The aim of this research is to analyze the relationship between the perception of usefulness, the perception of ease of use, user’s attitude, and behavioral relationship among the users with the user’s intention in using the accounting information system technology. Data were collected by questionnaires distribute to all respondents during January to July 2011. The respondents of this research are 150 staffs as the users of accounting information system technology, at Regional Water Company in Purbalingga, Banyumas, Cilacap, and Banjarnegara Districts, Central Java, Indonesia. One hundred and fifty questionnaires were distributed and 33 questionnaires returned. This research would like to observe the behavior of the users of accounting information system technology. The research design was exploratory study with survey method. The sampling technique in this research was purposive sampling, with the criteria are employees at Regional Water Company in those districts who use the accounting information system technology in presenting the financial report. This paper tests the hypothesis that perception usefulness, perception ease of use, user’s attitude, and behavioral relationship among the user have positive and significant relationship with the user’s intention in using the accounting information system technology. Perception usefulness, perception ease of use, user’s attitude, and behavioral relationship among the users were measured with t-statistic on structural equation modeling by Partially Least Square Program. The findings of this research supported those hypotheses. The result showed that all those independent variables have a positive and significant relationship with the user’s intention in using the accounting information system technology. Keywords: perception usefulness, perceived ease of use, user’s attitude, behavioral relationship among the user, user’s intention
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INTERNATIONAL JOURNAL OF ADVANCE RESEARCH, IDEAS AND INNOVATIONS IN TECHNOLOGY
Making payments for electricity, water, a property is more of a routine job which needs to be done but often delayed mainly due to its tedious nature. Also getting access to various details of the same is also tedious. Earlier the existing system was manual payment methods where the user needed to visit the nearby payment centre and pay their respective bills. The proposed system is more secure, error free and easily incorporable to any further developments and changes to build an application program to reduce the manual work of managing amount of units consumed by the costumers and generating the bills for various departments like the municipality, electricity and water department.
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Automated school fees payment system is a research work that will help build an effective information management system for Anglican Girl's grammar secondary school within the admin department. The designed software will serve as a more reliable and effective means of documenting school fees payment and cash payment and eliminate errors associated with the manual method of recording payment details. This project work made use of data collected from the secondary school library, and journals. The aim of this project work is to achieve the following; to effectively and efficiently process students school fees payment and document it, to provide a reliable and transparent system devoid of personal inclinations and interest and to provide borderless access to ensure prompt retrieval. The implementation of the computer-based school fee payment documentation system was carried out using HTML, CSS, PHP and MySQL. The result obtained from this work was the design of an efficient system that will help to enhance the Accounting system for school fees payment, with minimal cases of error so as to give room for accuracy and transparency. In conclusion, the work met all the objectives intended. Main objective of the study is to design and implementation of accounting system for School fee payment, the case school to support multiple supply chain framework suggested by Toivanen (2010). Study focuses on internal value chains that are part of company's multiple supply chain strategy. The designed Automated accounting system is further implemented for lean supply chain channel, which includes a large share of case company's product offering. A further objective is to link Automated accounting system with income statement to help decision makers understand differences between the two different presentations of profitability and performance.
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This paper focuses on creating a Water Refiling Station Management System (WRSMS) for selected water refilling stations in Havana, Cuba as most of them still operate by means of pen and paper, a tedious as well as time-consuming process when it comes to recording, manipulating, editing, and retrieving data, which leaves room for errors. The WRSMS is capable of storing, processing, and monitoring sales, customer, employee, inventory and attendance data, which it can be used to create financial statement reports. Furthermore, expressive investigation technique is used in this paper to assess current system of selected water stations and the WRSMS in terms of functionality and usability. It also helped to determine the noteworthy alteration among current system and WRSMS assessment. The researcher used purposive sampling technique and an industry-validated instrument to assess functionality and usability of employees from selected water stations in the area and was able to get the part.
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Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences
